Welcome to your role as an administrator on Symba! Here’s a step-by-step guide to set up your platform for success.
1. Setup Settings ⚙️
Configure the essential settings to personalize the Symba platform for your organization.
Steps:
Click the top right arrow by your profile name.
Select 'Master Settings' from the dropdown menu.
Actions to Complete:
Add departments to help users find their teams quickly.
Add Groups to help organize your interns based on different cohorts like program type, location and more!
Choose a community quote that represents your organization's ethos.
Create three "Get to Know Me" questions for ice-breakers among interns.
Pro Tip: 💡 Add in engaging icebreaker questions for the "Get to Know Me" section. Check out some ideas here.
2. Create Your Admin Profile 👤
Your profile sets the tone for engagement and is crucial in fostering a welcoming community.
Steps:
Click the top right arrow by your profile name.
Select 'View Profile' from the dropdown menu.
Update and add details to your profile that encourage connections and conversations.
Key Info: Detailing your skills, experiences, and interests helps integrate you into the community fabric, setting a precedent for open and collaborative interactions.
3. Populate Engage + Resources 🌟
Purpose: Enhance the internship experience with engaging features and resources.
Engaging Features:
Discussion Boards: Foster communication and collaboration.
Video Gallery: Share educational and inspirational videos.
Events and Surveys: Engage and gather feedback from participants.
Steps:
Add relevant topics and content to the Discussion Board and Video Gallery.
Plan and schedule engaging events and surveys.
Effective Use: Regularly updating and engaging with these features ensures a dynamic and interactive environment for all participants.
4. Add Users 👥
Prepare to welcome and manage new users by organizing essential information.
Required Information:
First and Last Name
Email Address (personal for pre-participants/alumni, work for active participants)
User Type, Department, Launchpad Assignment
Steps:
Gather and input user data into Symba.
Utilize the "Master User CSV Sample" from the Resource section for a comprehensive data format.
Pro Tip: 💡 Manager-intern pairings are essential for feedback surveys. You can update pairings as needed.
Questions? We're always happy to help! Reach out to us at support@symba.io anytime or by using the chat widget found within your Symba account.